bKash, Nagad & Rocket: In most cases, funds arrive within 15 minutes to 1 hour of your request. During peak times it may take up to 3–4 hours, though this is uncommon.
Bank Transfer: Typically completed within 1–2 business days.
A few conditions apply to withdrawals: the minimum withdrawal amount is ৳300. Large withdrawals (above ৳5,000) may be delayed if KYC verification is not complete. Winnings from bonuses require rollover completion before withdrawal.
To withdraw: Log in → Wallet → Withdrawal → Select payment method → Enter amount → Confirm. After submitting a withdrawal request, you will receive an email or SMS confirmation.
Example: Say you deposit ৳1,000 and receive a ৳1,000 bonus through a 100% match offer. With a 10x rollover requirement — you'll need to place ৳1,000 × 10 = ৳10,000 in bets before the bonus becomes withdrawable.
A few important things to know:
• Not all bets count toward the rollover. For Sports Betting, only bets with odds above 1.5 are generally counted.
• Slots bets may count 100% toward rollover, while Live Casino bets may count only 10–20%.
• The rollover completion period is typically 7–30 days.
• Bonus balance and real balance are shown separately.
Each offer comes with its own rollover conditions. Before claiming a bonus, Terms & Conditions Worth reading.
To view betting history:
Log in → Profile icon (top right) → "My Bets" or "Bet History" → Filter by date and sport/game.
To view financial transactions:
Log in → Wallet → "Transaction History" → view your deposits, withdrawals, and bonuses separately.
Every bet's details — match, odds, stake, result, and payout — are saved. You can typically view the last 90 days of records directly. For older records, send a request to support@be111.best.
You can view your history the same way on the mobile app.
You can update these yourself:
• Profile photo
• Password (Settings → Security → Change Password)
• Communication preferences (enable/disable email or SMS notifications)
To change your mobile number:
Since your mobile number is linked to identity verification, changing it requires additional verification steps. To proceed: email support@be111.best with your old mobile number, new mobile number, and a photo of your NID or birth registration certificate. This is usually completed within 24–48 hours.
Name or Date of Birth: Once KYC verification is complete, this information cannot be changed — it is part of your identity confirmation. If there is an error, contact support and provide the necessary documents to request a correction.
How to get started:
1. Log in to BE111.
2. Select "Casino" from the menu, or Games Go to the page.
3. Select the "Live Casino" section.
4. Choose your preferred game — Live Baccarat, Roulette, Blackjack, or Andar Bahar.
5. Join the table and set your bet amount.
Tips for new players:
• Start small — Live Baccarat accepts bets from as low as ৳50.
• A poor internet connection may cause video to load slowly — playing over Wi-Fi is recommended.
• Live Casino runs 24 hours a day. With multiple tables available, you can always find a seat even during peak hours.
Mobile Banking (Deposit & Withdrawal):
• bKash — Minimum deposit ৳200, maximum ৳50,000 per transaction.
• Nagad — minimum deposit ৳200, maximum ৳50,000.
• Rocket — Minimum deposit ৳200.
Bank Transfer: Ideal for larger transactions. Minimum amount: ৳1,000.
Important Rules:
• The same payment method must be used for both deposits and withdrawals.
• Use a mobile banking account registered in your own name — using someone else's account may cause transactions to be blocked.
• Deposits are credited to your account within 2–5 minutes.
• BE111 does not charge any deposit fees; your mobile banking provider may apply its own charges.
On the website:
A language selector is available at the top or bottom of the page — usually shown as a globe icon or language name. Click it to choose Bangla (BN), English (EN), or any other available language. The change takes effect immediately.
On the mobile app:
Go to the app's menu or settings and look for the "Language" option. Select your preferred language and the app will reload in that language.
In account settings:
After logging in, go to Profile Settings and find the "Display Language" option to change your language. This change syncs across all your devices.
BE111 currently supports full Bengali (Bangladesh) and English. The support team is always available to assist you in Bengali.